me

Esmeralda Romero

Web Developer | IT Support

About Me

I am a dedicated and tech-savvy professional with a strong educational background in Full Stack Web Development and certifications in cybersecurity. My experience as an IT Support Specialist at Comerica Bank and a Customer Support Specialist at Amazon Inc. has equipped me with a diverse skill set, including proficiency in troubleshooting, software installations, and network support. I excel in working within SLAs and ticket management systems, as well as collaborating cross-functionally to improve customer service. My willingness to help people is at the core of my professional identity, as evidenced by my track record in providing exceptional customer support and ensuring a seamless technology experience for all users. With a strong foundation in various IT technologies, I am well-prepared to contribute to the success of any organization while maintaining a strong focus on customer satisfaction. dog&cat

Skills

Projects

Nail Polish Generator

When the pandemic happened a lot of people had to learn things that we usually paid others to do for us. One of those was doing our own nails. Now you would think shaping, cuticle care and filing would be the hardest part of the nail care process but it's actually the picking of the color that is the hardest.

Tools:

JavaScript, MDB, React

A New Leaf

Do you love plants but have a hard time keeping track of their watering schedule? We’re here to help! Welcome to A New Leaf! A whole new plant experience like you’ve never had before. With this app we’ll have an array of general plant knowledge and upkeep for your babies at the tips of your fingers. And of course, you’ll never miss a watering day again.

Tools:

JavaScript, jQuery, APIs, Bootstrap, React, Node, Tailwindcss, Photoshop

Park Me

If you often travel to bigger cities, you know that it is a STRUGGLE to find a parking garage. No problem, with the Park Me application you just enter your destination and it will show all the nearby garages and give you directions on how to get there.

Tools:

HTML, CSS, JavaScript, jQuery, Google Maps & Geolocations API, Google Font